![]() ![]() You can also check if there is a regional issue or fault affecting internet connectivity. Many providers can perform remote diagnostics, so it's worth contacting their support team to get to the bottom of the issue. If connecting via a cable doesn't improve speeds by much, then it's likely a problem with your ISP. I’ll cover every common reason behind a poor internet connection and offer troubleshooting steps for each one. Then connect a wired desktop or laptop directly to one of the wireless gateways’ Ethernet ports. ![]() And if youre having trouble with your connection. Dozens of factors can contribute to slow internet speeds, such as a problem with your Wi-Fi signal, issues with the device you want to connect, or a service outage in your area. First, while standing near your router, run our speed test on a mobile device or computer connected to your WiFi network. Windows 10 lets you quickly check your network connection status. Repeat Steps 3 & 4 several times, testing with the same computer or device each time, using the same internet speed test. Internet Speed Test & Troubleshooting Guide. Keep in mind that cabled connections will have higher speeds, so you should expect a small drop on Wi-Fi-connected devices. The status of your network connection will appear at the top. Name the screenshot with the date and time you took the test so its easy to identify later. Test My Internet Speed Internet Speed Test For Broadband, DSL, Cable, Wifi. But make sure to avoid common Wi-Fi speed test mistakes so that you get an accurate result. This can also help you test the internet speed for game consoles. If you want to not only measure Wi-Fi speeds, but the internet speed when physically connected to your router, plug your device into the router with an Ethernet cable to see if your download speed and connection fluctuate. If you have a laptop, computer, or mobile device, test your connection with a website like Speedtest. It determines your location and pairs you to a. Before investigating your Wi-Fi network, you should rule out whether the problem lies with your Internet Service Provider (ISP). Ookla Speedtest measures the time it takes for data to transfer between your computer and a remote server by way of your local ISP connection. ![]()
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